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Information Please
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When I was quite young, my father had one of the first telephones in our
neighborhood. I remember well the polished, old case fastened to the
wall. The shiny receiver hung on the side of the box. I was too little to
reach the telephone, but used to listen with fascination when my mother
used to talk to it.
Then I discovered that somewhere inside the wonderful device lived an
amazing person - her name "Information Please" and there was nothing she
did not know. "Information Please" could supply anybody's number and
the correct time. My first personal experience with this
genie-in-the-bottle came one day while my mother was visiting a
neighbor. Amusing myself at the tool bench in the basement, I whacked
my finger with a hammer. The pain was terrible, but there didn't seem
to be any reason in crying because there was no one home to give
sympathy. I walked around the house sucking my throbbing finger,
finally arriving at the stairway. The telephone!
Quickly, I ran for the foot stool in the parlor and dragged it to the
landing. Climbing up, I unhooked the receiver in the parlor and held it
to my ear. "Information Please," I said into the mouthpiece just above
my head. A click or two and a small clear voice spoke into my ear.
"Information". "I hurt my finger..." I wailed into the phone. The tears
came readily enough now that I had an audience. "Isn't your mother
home?" came the question. "Nobody's home but me," I blubbered. "Are you
bleeding?" the voice asked. "No," I replied. "I hit my finger with the
hammer and it hurts." "Can you open your icebox?" she asked. I said I
could. "Then chip off a little piece of ice and hold it to your finger,"
said the voice.
After that, I called "Information Please" for everything. I asked her
for help with my geography and she told me where Halifax was. She
helped me with my math. She told me my pet chipmunk, that I had caught
in the park just the day before, would eat fruit and nuts. Then, there
was the time Petey, our pet canary died. I called "Information Please"
and told her the sad story. She listened, then said the usual things
grown ups say to soothe a child. But I was unconsoled. I asked her,
"Why is it that birds should sing so beautifully and bring joy to all
families, only to end up as a heap of feathers on the bottom of a cage?"
She must have sensed my deep concern, for she said quietly,
"Paul, always remember that there are other worlds to sing in."
Somehow I felt better. Another day I was on
the telephone. "Information Please." "Information," said the now
familiar voice. "How do you spell fix?" I asked.
All this took place in a small town in B.C.. When I was nine years old,
we moved across the country to St. John. I missed my friend very much.
"Information Please" belonged in that old wooden box back home and I
somehow never thought of trying the tall, shiny new phone that sat on
the table in the hall. As I grew into my teens, the memories of those
childhood conversations never really left me. Often, in moments of
doubt and perplexity I would recall the serene sense of security I had
then. I appreciated now how patient, understanding, and kind she was to
have spent her time on a little boy.
A few years later, on my way west to college, my plane put down in
Seattle. I had about half-an-hour or so between planes. I spent 15
minutes or so on the phone with my sister, who lived there now. Then,
without thinking what I was doing, I dialed my hometown operator and
said, "Information, please."
Miraculously, I heard the small, clear voice I knew so well.
"Information." I hadn't planned this, but I heard myself saying, "Could
you please tell me how to spell fix?" There was a long pause. Then
came the soft spoken answer, "I guess your finger must have healed by
now." I laughed, "So it's really still you," I said. "I wonder if you
have any idea how much you meant to me during that time." "I wonder,"
she said, "if you know how much your calls meant to me. I never had any
children and I used to look forward to your calls." I told her how
often I had thought of her over the years and I asked if I could call
her again when I came back to visit my sister.
"Please do," she said. "Just ask for Sally."
Three months later I was back in Seattle. A different voice answered,
"Information." I asked for Sally. "Are you a friend?" she said. "Yes, a
very old friend," I answered. "I'm sorry to have to tell you this," she
said. "Sally had been working part time the last few years because she
was sick. She died five weeks ago."
Before I could hang up she said, "Wait a minute. Did you say your name was
Paul?" "Yes." "Well, Sally left a message for you. She wrote it down in case
you called. Let me read it to you. The note said, "Tell him I still say there are other
worlds to sing in. He'll know what I mean." I thanked her and hung up.
I knew what Sally meant.
Never underestimate the impression you may make on others. Whose life
have you touched today?
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